Returns & Exchanges

At Impact Mouthguards, we are committed to providing you with the perfect fit for maximum protection. If you are not completely satisfied with your custom or boil-and-bite guard, we offer a 30-day window for returns and exchanges on unused items.

1

Initiate Your Request

Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the item in its original packaging, ensuring all components and the impression kit (if applicable) are included.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Replacement

Once our lab inspects your return, we will process your full refund or ship out your adjusted replacement guard within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing